- Download a 1-page summary of the main points from the 2011 PAL workshop!
- Seven practices of facilitative leadership: share inspiring vision; focus on process and relationships as well as results; seek maximum appropriate involvement; create pathways to action; facilitate agreement; coach for performance; and celebrate accomplishment.
- Sustained change requires a three-dimensional concept of success that takes into account process and relationships as well as results.
- Take the time to PLAN meetings, including thinking about who the stakeholders are (whose interests must be represented?); the desired outcome of the meeting; the decision-making method(s) to be used, including the appropriate level of involvement from various stakeholders; who will play what roles in facilitating the meeting; and what are the ground rules?
- "Intervention" strategies for keeping a meeting on track include: being clear about the process and desired outcomes, re-focusing participants as needed; checking in with the group if something doesn't seem to be working – using humor (but not at another person's expense!) if necessary to relieve tension; responding to a challenge with a question back to the individual who raised it or to the group; acknowledging concerns or issues that threaten to pull focus, perhaps noting them as issues to be dealt with at the next meeting or in a different forum.
- "Open / Narrow / Close" approach to reaching agreement. The "ONC" model offers a range of tools from offering a specific proposal to wide-open brainstorming as a starting point, followed by a set of tools for narrowing options and making a decision.




